Check Your Payroll Information in INFOR

Members should review their schedule, hours, pay, and any red or unauthorized notations in INFOR.

If you see something that does not look correct, please do not assume it will automatically correct itself. Report the issue as soon as possible so it can be documented and addressed.

What To Check

Please review:

• Your scheduled shifts
• Hours worked
• Pay information
• Red or unauthorized notations
• Any payroll-related issue connected to INFOR

How To Report an Issue

If you are experiencing any issues with your schedule, hours, pay, or anything else related to payroll, please notify one of your Union representatives and/or go directly to the Payroll Department.

If you are unable to make it to Payroll in person, you can contact Payroll directly at:

DL_ORD_Envoy_Payroll@aa.com

Why This Matters

Payroll remains one of the most pressing concerns connected to the INFOR rollout.

A company-issued system should never be the reason a member has to wait for earned wages or spend days trying to get a payroll error corrected. Members work hard for every dollar they earn, and the company is expected to have the systems, staffing, communication, and support in place to make sure everyone is paid accurately and on time.

Please continue documenting any issues and reporting them promptly.